R426-2-6. Operational Standards.

  (1) The pilot may refuse transport to any individual who the pilot considers to be a safety hazard to the air ambulance or any of its passengers.

  (2) Records made for each trip on forms or data format specified by the Department, and a copy shall remain at the receiving facility for continuity of care.

  (3) The air medical service must maintain a personnel file for personnel which shall include their qualifications and training.

  (4) All air medical services must have an operational manual or policy and procedures manual available for all air medical personnel.

  (5) All air medical service records shall be available for inspection by representatives of the Department.

  (6)(a) All air ambulances shall be equipped to allow air medical service personnel to be able to:

  (i) Communicate with hospital emergency medical departments, flight operations centers, air traffic control, emergency medical services, and law enforcement agencies.

  (ii) Communicate with other air ambulances while in flight.

  (b) The pilot must be able to override any radio or telephonic transmission in the event of an emergency.

  (7) The management of the air medical service shall be familiar with the federal regulations related to air medical services.

  (8) Each air medical service must have a safety committee, with a designated safety officer. The committee shall meet at least quarterly to review safety issues and submit a written report to the air medical service management and maintain a copy on file at the air medical service office.

  (9) All air medical service shall have a quality management team and a program implemented by this team to assess and improve the quality and appropriateness of patient care provided by the air medical service.