R746-1-201. Complaints

Latest version.

  A person who files a complaint with the Commission shall demonstrate:

  (1) the person has attempted to work with the utility to resolve the complaint;

  (2) the Division has reviewed the complaint and determined that the person has exhausted the Division's informal complaint resolution process; and

  (3) the complaint has been served on the public utility, pursuant to R746-1-203(1)(f).

                    
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