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Utah Administrative Code (Current through November 1, 2019) |
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R525. Human Services, Substance Abuse and Mental Health, State Hospital |
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R525-7. Complaints/Suggestions/Concerns |
| R525-7-1. Authority and Purpose |
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Latest version.
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(1) This rule is promulgated under the authority of Section 62A-15-105. (2) The purpose of this rule is to explain the process for patients and their family members to register complaints, suggestions and concerns. |
| R525-7-2. Patient and Family Members May Register Complaints |
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Latest version.
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Patients and/or their family members may register a complaint/suggestion/concern about the hospital to any hospital staff member. |
| R525-7-3. Complaints/Suggestions/Concerns Are Reviewed |
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Latest version.
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Complaints/suggestions/concerns are reviewed by the Hospital Suggestion Committee and forwarded to the appropriate person/agency for response. |
| R525-7-4. The Suggestion Committee Shall Respond |
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Latest version.
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The person submitting the complaint/suggestion/concern shall receive a response from the Suggestion Committee. |
| R525-7-5. No Reprisal to Person Making Complaint |
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Latest version.
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Patients, family members, and members of the public may pursue complaints against the hospital without reprisal. |