R501-13-6. Program Administration

A. A qualified Director shall be designated by the governing body to be responsible for day to day program operation.

B. Records as specified shall be maintained on-site.

C. Program personnel shall not handle consumer finances.

D. There shall be a written statement of purpose to include the following:

1. mission statement,

2. description of services provided,

3. description of services not provided,

4. description of population to be served,

5. fees to be charged, and

6. participation of consumers in activities related to fund raising, publicity, research projects, and work activities that benefit anyone other than the consumer.

E. The statement of purpose shall be provided to the consumer and the responsible person and shall be available to the Office, upon request. Notice of such availability shall be posted.

F. There shall be a quality assurance plan to include a description of methods and standards used to assure high quality services. Implementation of the plan shall be documented and available for review by the Office, the consumer, and the responsible person.

G. There shall be written reports of all grievances and their conclusion or disposition. Grievance reports shall be maintained on-site.

H. The program shall have clearly stated guidelines and administrative procedures to ensure the following:

1. program management,

2. maintenance of complete and accurate accounts, books, and records, and

3. maintenance of records in an accessible, standardized order and retained as required by law.

I. All program staff, consultants, volunteers, interns and other personnel shall read, understand, and sign the current Department of Human Services, hereinafter referred to as DHS, Provider Code of Conduct.

J. The program shall post their license in a conspicuous place on the premises.

K. Each program shall comply with State and Federal laws regarding abuse, shall post a copy of State Law 62A-3-301, and provide an informational flyer to each consumer and the responsible person.

L. The program shall meet American Disabilities Act,(ADA) guidelines and make reasonable accommodation for consumers and staff. ADA guidelines and reasonable accommodation shall be determined by the authority having jurisdiction.

M. The program shall comply with local building code enforcement for disability accessibility.