R495-878-3. Filing of Complaints

  (1) A complainant may file a complaint alleging the violation of the nondiscrimination provisions of Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, or the Age Discrimination Act of 1975, by employees of the Department.

  (2) A complainant shall file a complaint with the Department's ADA/Civil Rights/LEP/Section 504 Coordinator, unless the complaint includes allegations against the ADA/Civil Rights/LEP/Section 504 Coordinator, in which case the complaint shall be filed with the executive director.

  (3) A complainant may file a written, oral, or electronic complaint to:

  ADA/Civil Rights/LEP/Section 504 Coordinator

  Department of Human Services

  Executive Directors Office-4th floor

  195 North 1950 West

  Salt Lake City, Utah 84116; or

  [e-mail]; or

  [phone] (TTY) or Utah Relay 711.

  (4) To facilitate a thorough investigation, the complainant should file a written, oral, or electronic complaint with the Department ADA/Civil Rights/LEP/Section 504 Coordinator no later than thirty (30) days from the date of the alleged circumstances giving rise to the complaint. A complaint should include the following information (complaint form available online at http://hs.utah.gov/):

  (a) A detailed description of the alleged circumstances which caused the complaint, including dates and locations;

  (b) The names and contact information of any and all persons involved in those circumstances;

  (c) A detailed description of any actions taken by the complainant to address the complaint; and

  (d) The desired result or outcome that the complainant is seeking from the Department.