R708-48-10. Records

(1) All of the business' records shall be kept accurately and completely.

(2) The business shall maintain the following client records for a period of four years after the contractual obligation with the client has concluded:

(a) documentation of any service provided to a client which include:

(i) the client's:

(A) name;

(B) date of birth;

(C) driver license number;

(ii) license plate number;

(iii) type of service provided;

(iv) exact date the service was performed;

(v) name of the installer and installer ID number; and

(vi) ignition interlock device serial number and name of manufacturer;

(b) original copies of client contracts;

(c) original copies of receipts, and

(3) The business' administrative records shall be maintained for the life of the business, including:

(a) business plans;

(b) licenses;

(c) training records;

(d) personnel records; and

(e) surety bond information.

(4) Records of the business shall be updated within 24 hours of service.

(5) All ignition interlock system installations and removals must be reported electronically to the division in a manner specified by the division within 24 hours, and shall include the following:

(a) the client's:

(i) name;

(ii) date of birth

(iii) driver license number;

(b) license plate number;

(c) ignition interlock device serial number and name of manufacturer; and

(d) date of installation or removal.

(6) Each provider shall review the records of the business at least annually for completeness and accuracy.

(7) If any records that the business is required to maintain are lost or destroyed, the provider shall be immediately file an affidavit with the division which states:

(a) the date the record was lost or destroyed; and

(b) the circumstances surrounding the loss or destruction.