R523-12-4. Provider Responsibilities

  (1) For each person completing the seminar, the provider shall electronically submit to the Division the name, date of birth, last four digits of the person's social security number, the date the person completed the training, and the required fee, within 30 days of the completion of the seminar.

  (2) Each person who has completed the seminar and passed the provider-administered and Division-approved examination shall be approved as a server for a period which begins at the completion of the seminar and expires three years from this date. Recertification requires the server to complete a new seminar every three years.

  (3) The provider shall issue a certification card to the server. The card shall contain at least the name of the server and the expiration date. The provider shall be responsible for issuing any duplicates or lost cards.

  (4) The Provider shall implement at least three of the following measures to prevent fraud:

  (a) Authentication that accurately identifies the individual taking the online course or test;

  (b) Measures to ensure that an individual taking the online course or test is focused on training material throughout the entire training period;

  (c) Measures to track the actual time an individual taking the online course or test is actively engaged online;

  (d) A seminar provider to provide technical support, such as requiring a telephone number, email, or other method of communication that allows an individual taking the online course or test to receive assistance if the individual is unable to participate online because of technical difficulties;

  (e) A test to meet quality standards, including randomization of test questions and maximum time limits to take a test;

  (f) A seminar provider to have a system to reduce fraud as to who completes an online course or test, such as requiring a distinct online certificate with information printed on the certificate that identifies the person taking the online course or test, or requiring measures to inhibit duplication of a certificate;

  (g) Measures to allow an individual taking an online course or test to provide an evaluation of the online course or test;

  (h) A seminar provider to track the Internet protocol address or similar electronic location of an individual who takes an online course or test;

  (i) An individual who takes an online course or test to use an e-signature; or

  (j) A seminar provider to invalidate a certificate if the seminar provider learns that the certificate does not accurately reflect the individual who took the online course or test.