R510-200-8. Volunteer Management

  (1) This rule incorporates by reference UC 62A-3-203; UC 62A-3-204.

  (2) AAA/Provider Agency Role.

  (a) the local Provider Agency of the LTCOP shall develop written procedures for recruitment, training, and oversight of volunteers with the express approval of the SLTCO.

  (b) the procedures shall be consistent with the Ombudsman Program including training and certification requirements as set forth by the SLTCO.

  (3) SLTCO Role.

  (a) the SLTCO shall provide technical assistance to assist each local LTCOP in developing and maintaining its volunteer program.

  (4) LTCO Staff Role.

  (a) LTCO staff must ensure direct supervision of the LTCO volunteer program; include all LTCO volunteers within their defined geographic area of the AAA or Provider Agency.

  (5) LTCO Volunteer Role.

  (a) a volunteer who has met the certification requirements shall:

  (i) work under the direct supervision of a LTCO staff person as designated by the LTCO supervisor;

  (ii) be qualified to perform ombudsman responsibilities including provision of the program components;

  (iii) provide appropriate documentation and reporting requirements to the local LTCOP of all activities done on behalf of the LTCOP; and

  (iv) perform his or her responsibilities in accordance with all applicable Federal and State laws, rules, regulations, policies, and procedures.