R501-22-6. Direct Service

  This section supersedes core standards, Section R501-2-8.

  A. The program consumer records shall contain the following:

  1. name, address, telephone number, admission date, and personal information required by the program,

  2. emergency information with names, address, and telephone numbers,

  3. a statement indicating that the resident meets the admission criteria,

  4. description of presenting problems,

  5. service plan and services provided, and referral arrangements as required by the program,

  6. discharge date,

  7. signature of person or persons, or designee providing services, and

  8. crisis intervention and incident reports.

  B. The program's consumer service plan shall offer and document as many life enhancement opportunities as are appropriate and reasonable.

  C. Domestic Violence Shelter action plans shall include the following:

  1. a review of danger and lethality with victim and discussion of the level of the victim's risk of safety.

  2. a review of safety plan with the victim,

  3. a review of the procedure for a protective order and referral to appropriate agency or clerk of the court authorized to issue the protective order, and

  4. a review of supportive services to include, but not limited to medical, self-sufficiency, day care, legal, financial, and housing assistance. The program shall facilitate connecting services to those resources as requested. Appropriate referrals shall be made, when indicated, and documented in the consumer record for victim treatment, psychiatric consultation, drug and alcohol treatment, or other allied services.

  5. Domestic Violence Shelter staff completing action plans shall have at least a Bachelor's Degree in Behavioral Sciences.