No. 35594 (Amendment): Rule R525-7. Complaints/Suggestions/Concerns

(Amendment)

DAR File No.: 35594
Filed: 01/03/2012 10:11:06 AM

RULE ANALYSIS

Purpose of the rule or reason for the change:

The purpose of this amendment is to: 1) update the format of the rule by adding the statutory rulemaking authority and purpose of the rule; and 2) remove an outdated citation.

Summary of the rule or change:

The changes: 1) add the statutory rulemaking authority and purpose of the rule; and 2) remove an outdated citation.

State statutory or constitutional authorization for this rule:

• Section 62A-15-606

Anticipated cost or savings to:

the state budget:

Because this amendment is formatting only, there is no cost or savings to the state budget.

local governments:

Because this amendment is formatting only, there is no cost or savings to the local governments.

small businesses:

Because this amendment is formatting only, there is no cost or savings to small businesses.

persons other than small businesses, businesses, or local governmental entities:

Because this amendment is formatting only, there is no cost or savings to persons other than small businesses, businesses, or local government entities.

Compliance costs for affected persons:

Because this amendment is formatting only, there is no compliance cost for affected persons.

Comments by the department head on the fiscal impact the rule may have on businesses:

There is no fiscal impact on businesses because this amendment only adds the statutory rulemaking authority and removes an outdated citation.

Palmer DePaulis, Executive Director

The full text of this rule may be inspected, during regular business hours, at the Division of Administrative Rules, or at:

Human Services
Substance Abuse and Mental Health, State Hospital
UTAH STATE HOSPITAL
PROVO, UT 84603-0270

Direct questions regarding this rule to:

• Julene Jones at the above address, by phone at 801-538-4521, by FAX at 801-538-3942, or by Internet E-mail at [e-mail]
• L Ray Winger at the above address, by phone at 801-538-4319, by FAX at 801-538-9892, or by Internet E-mail at [e-mail]

Interested persons may present their views on this rule by submitting written comments to the address above no later than 5:00 p.m. on:

02/14/2012

This rule may become effective on:

02/21/2012

Authorized by:

Lana Stohl, Director

RULE TEXT

R525. Human Services, Substance Abuse and Mental Health, State Hospital.

R525-7. Complaints/Suggestions/Concerns.

R525-7-1. Authority and Purpose.

(1) This rule is promulgated under the authority of Section 62A-15-606.

(2) The purpose of this rule is explain the process for patients and their family members to register complaints, suggestions and concerns.

 

R525-7-[1]2. Patient and Family Members May Register Complaints.

Patients and/or their family members may register a complaint/suggestion/concern about the hospital to any hospital staff member.

 

R525-7-[2]3. Complaints/Suggestions/Concerns Are Reviewed.

Complaints/suggestions/concerns are reviewed by the Hospital Suggestion Committee and forwarded to the appropriate person/agency for response.

 

R525-7-[3]4. The Suggestion Committee Shall Respond.

The person submitting the complaint/suggestion/concern shall receive a response from the Suggestion Committee.

 

R525-7-[4]5. No Reprisal to Person Making Complaint.

Patients, family members, and members of the public may pursue complaints against the hospital without reprisal.

 

KEY: complaints, suggestions, concerns

Date of Enactment or Last Substantive Amendment: [May 25, 1998]2012

Notice of Continuation: May 19, 2008

Authorizing, and Implemented or Interpreted Law: [62A-12-204]62A-15-606

 

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