No. 42770 (5-year Review): Rule R746-340. Service Quality for Telecommunications Corporations

DAR File No.: 42770
Filed: 04/05/2018 08:42:30 AM

NOTICE OF REVIEW AND STATEMENT OF CONTINUATION

Concise explanation of the particular statutory provisions under which the rule is enacted and how these provisions authorize or require the rule:

Section 54-4-1 provides the Public Service Commission (PSC) general jurisdiction to regulate every public utility in Utah and to supervise all of the business of every such public utility in Utah, and to do all things necessary or convenient in the exercise of that power and jurisdiction. Section 54-4-14 authorizes the PSC to make rules that require every public utility to construct, maintain, and operate its line, plant, system, equipment, apparatus, tracks and premises that promote and safeguard the health and safety of its employees, customers, and the public, and the installation, use, maintenance, and operation of appropriate safety or other devices or appliances, and to establish standards of construction and equipment, and to require the performance of any other acts which the health or safety of its employees, customers, or the public may demand. Section 54-4-23 authorizes the PSC to establish a system of accounts to be kept by public utilities subject to its jurisdiction and to determine the manner in which such accounts shall be kept. It may also, in its discretion, prescribe the forms of accounts, records, and memorandum to be kept by such public utilities and any forms, records, and memorandum which in the judgment of the commission may be necessary to comply with the provisions of this section.

Summary of written comments received during and since the last five-year review of the rule from interested persons supporting or opposing the rule:

In March 2014, an amendment was made removing Sections R746-340-8 and R746-340-9 entirely. The Office of Consumer Services responded in May 2014 in favor of the change. However, they did recommend a minor change to the rule, striking the word "Committee" and replacing with "Office" in Section R746-340-2. No other comments were received.

Reasoned justification for continuation of the rule, including reasons why the agency disagrees with comments in opposition to the rule, if any:

This rule continues to be necessary to ensure that adequate and satisfactory service will be rendered to the public by telecommunications utilities under the jurisdiction of the PSC. Therefore, this rule should be continued.

The full text of this rule may be inspected, during regular business hours, at the Office of Administrative Rules, or at:

Public Service Commission
Administration
HEBER M WELLS BLDG
160 E 300 S
SALT LAKE CITY, UT 84111-2316

Direct questions regarding this rule to:

• Sheri Bintz at the above address, by phone at 801-530-6714, by FAX at 801-530-6796, or by Internet E-mail at [e-mail]
• Michael Hammer at the above address, by phone at 801-530-6729, by FAX at , or by Internet E-mail at [e-mail]

Effective:

04/05/2018

Authorized by:

Michael Hammer, Administrative Law Judge

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